Return Policy

Return Policy

At Naya foods we take great pride in the quality of our products. Upon receipt, please inspect your package and if you are not 100% satisfied please contact us at

Damaged Package Received

If you have received a package that is damaged due to shipping, please email customer service at Prior to shipping out a replacement (s) order for damages incurred during transit time, we kindly request a picture of the package and its contents received to be sent to us via email. We will gladly ship out a replacement order to you as soon as possible.


If within 30 days, you are dissatisfied with your order, you may contact us to discuss obtaining either a replacement or refund for the product value plus shipping.  If a refund is issued you will receive a credit back to the original form of payment initially received.

Refunds and replacements will only be issued if the purchase was made directly through Naya foods.   If you purchased your product at a retail store or another online partner, you will need to contact them directly to either exchange the product(s) or to obtain a refund.   

Customer Service

We value you as our customer and look forward to hearing from you!  For assistance with questions, comments, or concerns please email us at